< All Topics Main Tech Support & Troubleshooting I want to return my faulty Load Bank or its parts to the factory for inspection and repair. What is the process and who do I contact to do so? Print I want to return my faulty Load Bank or its parts to the factory for inspection and repair. What is the process and who do I contact to do so? Please go to our support page and fill in as much information as you can and an expert will get back to you as soon as they can. Related